Terms of Service

Last updated: 21.04.2026

These Terms of Service (“Terms”) govern your use of the Oicana software and related services (“Service”) provided by Niklas Martin Eicker, trading as Oicana (“Oicana,” “we,” “us,” or “our”), a sole proprietorship (eenmanszaak) registered in the Netherlands.

By purchasing a commercial license or otherwise using the Service beyond the scope of the PolyForm Noncommercial License, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

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1. Company Information

Legal name	Niklas Martin Eicker, trading as Oicana
Legal form	Eenmanszaak (sole proprietorship)
Address	Smidspad 27, 1506 MW Zaandam, the Netherlands
Email	support@oicana.com
KVK number	42036325
BTW-id	NL005445995B24

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2. Scope of These Terms

2.1 Noncommercial Use

The Oicana software source code and most packages are available under the PolyForm Noncommercial License 1.0.0. Any use permitted under that license — including personal research, experimentation, testing, private study, hobby projects, amateur pursuits, and use by charitable organizations, educational institutions, public research organizations, public safety or health organizations, environmental protection organizations, and government institutions — is governed solely by the PolyForm Noncommercial License and not by these Terms.

2.2 Commercial Use

Any use of the Oicana software that falls outside the scope of the PolyForm Noncommercial License constitutes “Commercial Use” and requires a paid commercial license subscription under these Terms. Commercial Use includes, but is not limited to, use within or on behalf of any for-profit organization, use in products or services offered for sale, and use in revenue-generating activity.

2.3 Relationship Between Licenses

These Terms do not modify, replace, or limit the PolyForm Noncommercial License. If your use qualifies as noncommercial under the PolyForm Noncommercial License, you do not need a commercial license. If you are uncertain whether your use qualifies, please contact us.

2.4 Components Under Other Licenses

Some components of Oicana are made available under other licenses (for example, the Typst integration is available under the MIT License). Use of such a component that is fully covered by its own license is governed solely by that license and not by these Terms or the PolyForm Noncommercial License. References in these Terms to the PolyForm Noncommercial License should be read as referring, where applicable, to the license governing the relevant component.

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3. Payment and Billing

3.1 Creem as Merchant of Record

Our order process is conducted by our online reseller Creem (operated by Armitage Labs OÜ, Telliskivi 57b/1, Tallinn 10412, Estonia; registry code 16977866). Creem is the Merchant of Record for all our orders and handles customer payment, invoicing, and returns.

3.2 Payment Processing

Creem handles all payment processing, invoicing and tax collection (including VAT and sales tax) on our behalf. When you purchase a subscription, you enter into a purchase agreement with Creem under Creem’s Buyer Terms (provided at checkout), and a license agreement with Oicana under these Terms.

3.3 Prices and Taxes

Current prices for all subscription tiers are listed on our website at https://oicana.com. All prices displayed at checkout are inclusive of applicable taxes as determined by Creem based on your location. We reserve the right to change prices at any time. Any price change will take effect at the start of your next billing period; you will be notified in advance and may cancel your subscription before the new price applies.

3.4 Invoices and Receipts

Creem issues all invoices and payment receipts. You can see your payments and print out invoices for them in the Creem customer portal. Follow the link provided in your purchase confirmation email.

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4. Commercial License

4.1 License Grant

Subject to your compliance with these Terms and payment of the applicable subscription fees, Oicana grants you a non-exclusive, non-transferable, non-sublicensable, revocable license to use the Oicana software for Commercial Use during the subscription term. The revocability of this license is subject to the business-continuity fallback set out in Section 4.6.

4.2 Per-Project Licensing

Each commercial license subscription entitles you to use Oicana in one Project. A “Project” is a single, distinct software application, product, website, service, or publication that generates output using Oicana. If you use Oicana in multiple Projects, you must purchase a separate subscription for each Project.

For clarity:

• A Project may consist of multiple services, modules, or microservices that together form one product.
• Different environments of the same Project (e.g., development, staging, production) count as one Project.
• A white-label product or service deployed for or on behalf of multiple distinct end clients counts as one Project, regardless of the number of deployments.

4.3 Tier Eligibility

Commercial licenses are offered in multiple tiers based on company size. The current tiers and their eligibility criteria are published on our website at https://oicana.com. You must select the tier that corresponds to your company’s size.

The metrics used to measure company size are taken as of the start of each billing period. If your company grows beyond the limits of your current tier during a billing period, you must upgrade to the appropriate tier at your next renewal.

4.4 License Restrictions

You may not:

• sublicense, resell, rent, lease, or otherwise transfer the license or any rights under it to any third party;
• use the software to build a competing product or service that offers PDF generation or document templating as its primary function;
• remove, alter, or obscure any copyright, trademark, or other proprietary notices in the software;
• use a single license for more than one Project as defined in Section 4.2.

4.5 All Integrations Included

Your commercial license covers use of all Oicana integrations (including but not limited to browser/WASM, Node.js, Rust, Python, Java, C#, and PHP) within the licensed Project.

4.6 Business-Continuity Fallback License

If any of the following events occurs (each a “Trigger Event”):

(a) we publicly announce that we are discontinuing the Service; (b) the software becomes unavailable through its normal distribution channels, and we fail to restore availability within 180 days of receiving written notice from you; or (c) we become insolvent, enter into surseance van betaling or faillissement under the Dutch Bankruptcy Act (Faillissementswet), cease operations, or become legally incapacitated, in each case without a successor or assignee continuing the Service under Section 16.3,

then, effective immediately before the Trigger Event, each licensee with an active paid subscription is granted a perpetual, worldwide, non-exclusive, royalty-free license to continue using the version of the software made available under their most recent paid billing period, within the scope of Commercial Use permitted by their then-current tier.

This fallback license does not include any right to support, updates, upgrades, new versions, or source code beyond what you already possess. All other provisions of these Terms — including Section 4.4 (License Restrictions), Section 9 (Intellectual Property), Section 10 (Limitation of Liability), and Section 17 (Export Control and Sanctions Compliance) — continue to apply to your use of the software under this fallback license.

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5. Subscription Terms

5.1 Billing Periods

Subscriptions are available on a monthly or yearly billing basis, as selected at checkout. Current pricing for each billing period is listed on our website.

5.2 Auto-Renewal

Your subscription automatically renews at the end of each billing period unless cancelled. You will be charged the then-current price for your tier and billing period at each renewal.

5.3 Cancellation

You may cancel your subscription at the end of any billing period by providing notice before the start of the next billing period. You can cancel through the subscription management link in your Creem receipt email, or by contacting us at support@oicana.com.

5.4 Effect of Cancellation

Upon cancellation, your license continues until the end of the current paid billing period. After that, your commercial license terminates and you must cease all Commercial Use of the software. You may continue to use the software under the PolyForm Noncommercial License for any noncommercial purpose.

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6. Refund Policy

6.1 Money-Back Guarantee

If you are not satisfied with the Service, you may request a full refund within 30 days of your initial purchase. To request a refund, contact Creem through the link in your purchase confirmation email or contact us at support@oicana.com. Refunds are processed by Creem.

For practical details on how to request a refund and how refunds are processed, see our Refund Policy.

6.2 Statutory Rights

This refund policy does not affect your statutory rights. If you are a consumer in the European Union, you retain all rights provided by the applicable consumer protection laws of your country of residence.

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7. Right of Withdrawal (EU Consumers)

This section applies only if you are a consumer habitually resident in the European Union.

7.1 Withdrawal Right

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract (i.e., the date of purchase).

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email). You may use the Model Withdrawal Form in Annex A, but it is not obligatory. You may also exercise your withdrawal right through Creem.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

7.2 Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from this contract. The reimbursement will be carried out using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. You will not incur any fees as a result of such reimbursement.

7.3 Waiver for Immediate Digital Content Access

The Oicana software is digital content not supplied on a tangible medium. At checkout, you will be asked to:

1. Give your prior express consent to begin performance of the contract immediately (i.e., to receive immediate access to the software); and
2. Acknowledge that by consenting to immediate performance, you lose your right of withdrawal once access to the digital content has been provided.

If you give this consent and acknowledgement, your right of withdrawal expires once you have been granted access to the software. Note: even after waiving your withdrawal right, you may still request a refund under our 30-day money-back guarantee (Section 6) and retain your statutory conformity rights (Section 8).

7.4 Subscriptions

For subscription contracts, the withdrawal waiver in Section 7.3 applies to the initial subscription term. Subsequent renewal periods are subject to the cancellation terms in Section 5.3.

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8. Conformity and Updates

8.1 Conformity Guarantee

We warrant that the Service will conform to its description as published on our website and documentation, will be fit for the purposes of PDF generation and document templating, and will be of the quality normal for digital content of the same type.

8.2 Update Commitment

During your active subscription, we will inform you of and provide updates, including security updates, that are necessary to keep the software in conformity with these Terms. Such updates will be provided free of charge as part of your subscription.

8.3 Remedies for Non-Conformity

If the software does not conform to the guarantees in Section 8.1:

1. We will first bring the software into conformity within a reasonable time, free of charge.
2. If bringing the software into conformity is impossible, disproportionate, or we fail to do so: you are entitled to a proportionate reduction in the subscription fee, or you may terminate the subscription.
3. You may terminate the subscription for non-conformity unless the lack of conformity is minor (in which case we bear the burden of proof that the non-conformity is minor).
4. Upon termination for non-conformity of a subscription, we will reimburse the proportionate part of the fees paid for the period during which the software was not in conformity, plus any advance payments for periods after termination.

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9. Intellectual Property

9.1 Ownership

Oicana and its licensors retain all right, title, and interest in and to the Oicana software, including all intellectual property rights. These Terms grant you a limited license only and do not transfer any ownership rights.

9.2 Open-Source Components

The Oicana software may include or depend on open-source software components, each governed by its own license. Nothing in these Terms restricts or limits your rights under such open-source licenses.

9.3 Typst

Oicana is built on top of the Typst typesetting system. Typst is a separate project with its own license. Your use of Typst through Oicana does not create any relationship between you and the Typst project.

9.4 Feedback

If you provide us with suggestions, ideas, or other feedback about the Service, we may use it without restriction or obligation to you.

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10. Limitation of Liability

10.1 Unlimited Liability

Nothing in these Terms limits or excludes our liability for:

• fraud or fraudulent misrepresentation;
• death or personal injury caused by our negligence;
• gross negligence (grove schuld) or willful misconduct (opzet);
• any other liability that cannot be limited or excluded under applicable law.

10.2 Liability Cap (B2B)

If you are a business customer, subject to Section 10.1, our total aggregate liability arising out of or in connection with these Terms shall not exceed the total fees paid by you in the 12 months immediately preceding the event giving rise to the claim.

10.3 Exclusion of Indirect Damages (B2B)

If you are a business customer, subject to Section 10.1, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunity, however caused.

10.4 Consumer Rights Preserved

If you are a consumer, Sections 10.2 and 10.3 do not apply to you. Our liability to consumers is governed by the mandatory provisions of applicable consumer protection law, which cannot be excluded or limited by contract.

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11. Warranty

11.1 B2B Warranty Disclaimer

If you are a business customer, except as expressly stated in Section 8.1, the Service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all other warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11.2 Consumer Warranty

If you are a consumer, you benefit from the statutory conformity guarantee as set out in Section 8. This guarantee cannot be excluded or limited by contract. The warranty disclaimer in Section 11.1 does not apply to you.

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12. Termination

12.1 Termination by You

You may terminate these Terms at any time by cancelling your subscription as described in Section 5.3.

12.2 Termination by Us

We may terminate these Terms or suspend your license immediately upon written notice if:

• you breach any material provision of these Terms and fail to cure the breach within 30 days of receiving notice; or
• you become insolvent, file for bankruptcy, or cease operations.

We will not terminate these Terms for convenience without providing at least 30 days’ notice, and any termination by us for convenience takes effect at the end of the then-current billing period.

12.3 Effect of Termination

Upon termination:

• your commercial license ends and you must cease all Commercial Use of the software;
• you may continue to use the software under the PolyForm Noncommercial License for any noncommercial purpose;
• termination does not affect any rights or obligations that accrued before the termination date;
• Sections 9 (Intellectual Property), 10 (Limitation of Liability), and 15 (Governing Law) survive termination.

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13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide you with at least 30 days’ advance notice by email or through the Service before the changes take effect.

If you are a consumer and the changes are materially adverse to you, you may terminate your subscription free of charge before the changes take effect by providing notice within the 30-day notification period.

Your continued use of the Service after the effective date of the updated Terms constitutes acceptance of the changes.

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14. Consumer Protection Savings Clause

If you are a consumer, nothing in these Terms limits or excludes any rights you have under mandatory consumer protection laws of your country of residence. In the event of any conflict between these Terms and such mandatory provisions, the mandatory provisions shall prevail.

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15. Governing Law and Jurisdiction

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Netherlands. If you are a consumer habitually resident in the European Union, you will also benefit from any mandatory provisions of the law of your country of residence.

15.2 Jurisdiction (B2B)

If you are a business customer, any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the competent courts in Amsterdam, the Netherlands. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.

15.3 Consumer Jurisdiction

If you are a consumer, you may bring proceedings in the courts of the Netherlands or in the courts of your country of habitual residence. We may only bring proceedings against you in the courts of your country of habitual residence.

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16. Miscellaneous

16.1 Entire Agreement

These Terms constitute the entire agreement between you and Oicana regarding your commercial license to the Service and supersede all prior agreements or understandings. Your separate agreements with third parties (including the PolyForm Noncommercial License governing any noncommercial use of the software, and Creem’s Buyer Terms governing your purchase transaction) are not modified by these Terms.

16.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced by a valid provision that most closely reflects the original intent.

16.3 Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms to a successor in the event of a merger, acquisition, or sale of all or substantially all of our assets, provided that the assignee assumes all obligations under these Terms.

16.4 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16.5 Language

These Terms are drafted in English. In the event of any conflict between the English version and any translation, the English version shall prevail (except where prohibited by local law).

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17. Export Control and Sanctions Compliance

17.1 Classification

The Oicana software is developed in the Netherlands. To the extent the software is subject to export control, we self-classify it in good faith as follows:

• U.S. Export Administration Regulations (EAR): EAR99 when subject to the EAR (for example, on re-export from the United States). Any mass-market cryptographic functionality provided by publicly available components of the host language or runtime that would otherwise be controlled is classified as ECCN 5D992.c.
• EU Dual-Use Regulation ((EU) 2021/821): Not listed in Annex I for its standard PDF generation and document templating functionality.
• End-use: Not specifically designed or intended for military, nuclear, chemical, or biological end-uses.

These classifications are provided for informational purposes. You remain responsible for determining whether an export authorization or other regulatory requirement applies to your particular use, destination, or end-user.

17.2 Your Representations

By entering into these Terms, you represent and warrant that:

• you are not located, organized, or ordinarily resident in a country or territory subject to comprehensive sanctions under European Union law as in force from time to time, and you are not otherwise a person to whom the supply of the software would be prohibited under EU sanctions (including any sectoral or restrictive measures against specific countries, regions, sectors, or persons);
• you are not identified on the EU consolidated financial sanctions list, the United Nations Security Council sanctions list, or any equivalent restricted-party list under the national law applicable to you;
• you will not use the software, or permit it to be used, for any purpose that would violate applicable export-control or sanctions laws, including those of the European Union, the Netherlands, the United States, and the United Kingdom.

17.3 Compliance with Applicable Law

You are responsible for complying with all export-control and sanctions laws applicable to your use of the software. You will not re-export, transfer, or make the software available to any person, destination, or end-use that is prohibited under such laws.

17.4 Termination for Non-Compliance

If at any time your representations in Section 17.2 cease to be accurate, or we reasonably believe your use of the software is or would be in breach of applicable export-control or sanctions laws, we may suspend or terminate your license immediately upon written notice.

17.5 EU Blocking Regulation

Nothing in this Section requires you or us to take any action, or to refrain from any action, that would conflict with Council Regulation (EC) No 2271/96 (the EU Blocking Regulation) or any equivalent anti-boycott measure under applicable law.

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18. Contact Information

For questions about these Terms or the Service:

Email	support@oicana.com
Address	Smidspad 27, 1506 MW Zaandam, the Netherlands

For payment, billing, and refund inquiries, please contact Creem through the link provided in your purchase confirmation email.

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Annex A: Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract)

To: Niklas Martin Eicker, trading as Oicana Smidspad 27, 1506 MW Zaandam, the Netherlands support@oicana.com

I/We (*) hereby give notice that I/we (*) withdraw from my/our (*) contract for the provision of the following service:

Oicana commercial license subscription

• Ordered on: _______________
• Name of consumer(s): _______________
• Address of consumer(s): _______________
• Signature of consumer(s) (only if this form is notified on paper): _______________
• Date: _______________

(*) Delete as appropriate.